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Any credit balances previously held from your closed Ulster Bank account have now been successfully transferred to Ulydien Trust. You can get detailed instructions and next steps on how to reclaim your funds here.

You can find comprehensive information on Dormant Accounts from the BPFI here .

The Dormant Account Claim Form can be submitted by email to UlydienTrustCompany@Ulydien.com or by post to Dormant Reclaims,  Ulydien DAC, 11-16 Donegall Square East, Belfast, BT1 5UB.

When submitting the claim form, you will be required to provide certified photographic identification and address verification. You may need to provide supporting documentation depending on your circumstances, which we will advise you of.

Should you require this form to be sent to you by post please contact our support team on 0818 210 260 (from abroad call +353 1 709 20 42), lines are open 9am to 5pm Monday – Friday, excluding Bank Holidays.  Documents can be certified by the secure personalised link sent to your email address by our team.

*This link is included for guidance purposes.  Ulydien DAC is not responsible for the content of third-party websites.

If you are the holder of an uncashed Bank Draft issued by Ulster Bank Ireland DAC it can no longer be processed.  Any credit balances held from your uncashed domestic Bank Draft issued by Ulster Bank have now been successfully transferred to Ulydien Trust. You can get detailed instructions and next steps on how to reclaim your funds here.

If you are the holder of an uncashed cheque issued by Ulster Bank Ireland DAC it is now no longer valid. Uncashed cheque funds have now been successfully transferred to Ulydien Trust. You can get detailed instructions and next steps on how to reclaim your funds here.

You can order a copy statement or a transaction history list by submitting the Customer Request and Query Form. Or by calling our support Team on 0818 210 260 (00353 1804 7475 if calling from abroad), lines are open Monday to Friday 9am – 5pm, excluding bank holidays.

Please note the following:

• There is no fee to request a copy statement or transaction history list after you close an account
• The maximum period you can order a copy statement or transaction history list is 7 years. If you require a copy statement you will need to have the following information to hand;

                Account Number and Sort Code 

                Account type

                Customer Name(s) on account

                Statement Dates required

                Recorded Address on Bank account

The online form manages requests or queries relating to Current and Savings Accounts, Business Accounts, Personal Loans, Credit Cards and Mortgages for example Duplicate/Copy Statements, Certificates of Interest and General Queries. If your query is about Complaints, Subject Access Requests or Safekeeping please refer to the contact methods in the section above.

For the best experience and to ensure all fields display correctly, we recommend you use Google Chrome or Microsoft Edge when completing the online form on an Android device.